Carolinas Core Concepts Core Concepts in EM; a repository for Carolinas lecture summaries.


Health Literacy

Laura Noonan, MD

  • In one study, about 3/4 of patients did not understand their discharge instructions from the ED.
  • Annual healthcare costs are 4X higher for people who tested at  "low literacy" rates than for those with "high literacy" rates.
  • "Teach Back" - having patients "teach" their own discharge instructions to a provider - is the only way that has been proven to increase understanding of medical issues among patients.
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